Frequently asked questions

Pick a class from the catalog, choose an upcoming session, and complete checkout online. You can register several students in one order and add their names later if you do not have them yet.

Yes — contact us or use the student portal to request a reschedule or cancellation. Requests made at least ten business days before the session start are not charged a change fee.

We accept major credit and debit cards at checkout. Companies can also register with a purchase order; seats are reserved immediately while our staff review the PO.

Yes. Choose the invoice/PO option during registration and provide your PO number and billing contact. Your seats are held while the PO is reviewed, typically within two business days.

Onsite classes work best with five to sixteen students per cohort. Larger groups are split into multiple cohorts. Request a quote and we will recommend the right structure for your team.

IPC certifications are valid for two years from the completion date. We recommend scheduling recertification a couple of months before expiry so there is no gap in your credential.

A Certified IPC Specialist (CIS) is trained to apply a standard on the production floor. A Certified IPC Trainer (CIT) is qualified to teach and certify CIS students at their own company.

Yes — selected sessions are taught in Spanish and are marked with a language badge on the schedule. Onsite classes can be delivered in Spanish on request.